Managers need a broad array of skills in order to be effective: lead their teams, supervise their environments, monitor performance and initiate strategies for improvement. It is beneficial for managers in all industries and provides opportunities for people to transfer between various specialisations within management. The qualification will therefore lead to the strengthening of management competencies that will enable managers at this level to successfully manage systems, processes, resources, change, first-line managers and teams in their various occupations and contexts.
This qualification is run over 12 months and includes, on average, 5 days of theory training each month.
Flexibility is important to us and our different training delivery methods offer delegates the opportunity to train at their work premises, at home in the comfort of their own environment or at SA Business School’s facilities.
We have three primary training delivery methods; Online Learning, Blended Learning and instructor-led learning.
This programme is specifically designed to develop management competencies required by learners in any occupation, particularly those who manage first line managers. In smaller organisations or entities, the managers could primarily be responsible for managing the supervisors and staff within their section, division or business unit.
To ensure that learners align to this qualification, we have built in a thorough pre-assessment process. Entry requirements for this course include:
- Communication at NQFL4.
- Mathematical Literacy NQFL4.
- Computer Literacy at NQFL4.
LP 1: People Management (31 credits)
(252037, 252029, 252027, 252043, 252042)
LP 2: Workplace Management (38 credits)
(252032, 252021, 120300, 252036, 12433)
LP 3: Decision Making (42 credits)
(252026, 252044, 252020, 252034, 252025, 252035)
LP 4: Develop and manage administrative functions (27 credits)
(252022, 252040, 15214, 15219, 15236)
LP 5: Managing Service Providers (25 credits)
(264398, 264405, 264406, 264408, 264416)
On achieving this Qualification, the learner will be able to:
- Initiate, develop, implement and evaluate operational strategies, projects and action plans so as to improve the effectiveness of the unit.
- Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
- Lead and manage a team of first line managers to enhance individual, team and unit effectiveness.
- Build relationships with superiors and with stakeholders across the value chain.
- Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks.
- Enhance the development of teams and team members.
