The National Certificate in Business Administration Services: NQF Level 3 is designed to meet the needs of those learners who are already involved, or wish to become involved, in the field of Administration. It is applicable to employed and unemployed learners. Administration is an essential field of learning as the competences required by people doing administrative tasks are generic in nature and apply to all businesses in all sectors and to many non-business organizations such as sports and cultural clubs and the like. Administrative tasks and administration are done at various levels depending upon the nature and size of the organization and its management structure. This qualification provides the knowledge, skills and values needed for excellent administration. These include information handling, communications, enterprise and customer service, technology, organisation skills, self-development, teamwork and business policies and procedures.
This qualification is run over 12 months and includes, on average, 5 days of theory training each month.
Flexibility is important to us and our different training delivery methods offer delegates the opportunity to train at their work premises, at home in the comfort of their own environment or at SA Business School’s facilities.
We have three primary training delivery methods; Online Learning, Blended Learning and instructor-led learning.
This qualification is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations.
To ensure that learners align to this qualification, we have built in a thorough pre-assessment process. Entry requirements for this course include:
- Communication at NQF Level 2
- Mathematical Literacy at NQF Level 2
LP 1: The Business Environment (15 credits)
(14357, 7785, 7796)
LP 2: Business Communication (13 credits)
(9960, 8968)
LP 3: Business Reception (11 credits)
(13928, 13930, 7790)
LP 4: Business Writing Skills (10 credits)
(8969, 8970)
LP 5: Numeracy Skills (11 credits)
(9010, 9012, 9013)
LP 6: Financial Administration (11 credits)
(7456, 11241)
LP 7: PC Skills (10 credits)
(7567, 7570)
LP 9: Meeting administration (7 credits)
(13929, 13934)
LP 10: Business Administration (12 credits)
(13937, 13931, 13933, 7706);
LP 11: Business Research (9 credits)
(13935, 7573)
On achieving this qualification, the learner will be able to:
- Gather and report information
- Plan, monitor and control an information system
- Maintain booking systems
- Participate in meetings, and process documents and communications related thereto
- Utilise technology to produce information
- Plan and conduct basic research in an office environment
- Coordinate meetings, minor events and travel arrangements
- Set personal goals
- Function in a team and overall business environment
- Demonstrate an understanding of employment relations
