This qualification reflects some of the needs of the Wholesale and Retail sector both now and in the future as it developed following much discussion with Wholesalers, Distribution Centres and Mail Order Houses. There is presently no Qualification available for employees at Level 2 in all three areas of the sector and there is great synergy between the needs of the three areas. As a result, based on specific needs expressed, the Certificate in Wholesale and Retail Distribution was developed. The impact of this Certificate on society and the economy is reflected in the multiple job roles and careers within three distinct arenas that can stem from the qualification.
The added value of the skills, knowledge and understanding developed by the Certificate will result in greater productivity resulting from the improved performance by the learner, due to the integration of the learning which may have taken place in the workplace.
This qualification is run over 12 months and includes, on average, 5 days of theory training each month.
Flexibility is important to us and our different training delivery methods offer delegates the opportunity to train at their work premises, at home in the comfort of their own environment or at SA Business School’s facilities.
We have three primary training delivery methods; Online Learning, Blended Learning and instructor-led learning.
This qualification is designed to meet the needs of the learners who are already employed and involved in Wholesale, Distribution or Mail Order Retail within the Wholesale and Retail field. Additionally, the qualification is designed to meet the needs and aspirations of the youth and unemployed who wish to pursue a career in these areas.
To ensure that learners align to this qualification, we have built in a thorough pre-assessment process. Entry requirements for this course include:
- Communication at NQF Level 1
- Mathematical literacy at NQF Level 1
LP1: Occupational learning (5 credits)
(8967)
LP2: Core Concepts and Safety (22 credits)
(114895, 117892)
LP3: Fundamental Communication (15 credits)
(8962, 8963, 8964)
LP4: Mathematical Literacy (14 credits)
(7480, 9007, 9008, 9009)
LP5: Financial Aspects (7 credits)
(7469, 117887)
LP6: Pick and pack stock (24 credits)
(117898, 117899)
LP7: Receive and Despatch Stock (33 credits)
(114902, 117891, 117901)
LP8: Count Stock (5 credits)
(114891)
On completion of this qualification, a learner will be able to:
- Communicate both verbally and in writing.
- Understand and apply mathematics.
- Perform stock related functions.
- Define the core concepts of the W & R environment.
- Maintain a safe and secure Wholesale and Retail environment.
- Implement Point of Sale transactions and procedures.
- Offer and maintain a credit facility and customer accounts.
- Perform general administrative and office functions.
- Pack and handle food and non-food items.
- Deal with customers.
- Apply in and out bound call centre operations within a commercial environment.
Plan self-development.
